RETURN
POLICY
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At Deep-Six Underwater
Systems, Inc. we want you to enjoy what you have purchased from us.
We sincerely want you to feel you have made the correct purchase, for a price
that makes you feel you have obtained what you want at a bargain. We also expect
that your shipment arrived in good condition.
For a refund to be processed you must tell us
you wish to return the item within 21 days (3 weeks) of the date on
your receipt. Going beyond the 3 weeks will result in our not being
able to return the item(s) to the manufacturer.
If for any reason you feel the item(s) purchased is not
what you wanted and you want to return it, please follow the easy steps below.
The returned product should be in new condition unless it was defective or
damaged in our shipment to you.
- Call Deep-Six Underwater
Systems, Inc. at 845-255-7446.
- Give us a brief explanation of what the problem with the item to be returned
is.
- We will issue you a Return Materials Authorization (RMA) number to be put
on your package.
- Tail products will be mailed directly to Tail. You will be given the address
with the RMA number.
- Mail it to Deep-Six Underwater
Systems, Inc. at one of the 2 addresses below*
- On some products the return address will be different than Deep-Six.
Some products will be shipped to the supplier or manufacturer.
- Upon receipt and inspection of the merchandise, if we determine the item(s)
is still in new condition, we will issue a refund by company check or
a credit toward another purchase. The refund will include the purchase price,
but will not include any shipping costs or drop-ship
charges to get the item to you or back to us, or any Federal Spearfishing
Tax that we had to pay to get the products to you.
- REMEMBER, IF YOU RECEIVED FREE SHIPPING FROM US BECAUSE
YOU ORDERED PRODUCTS THAT COST YOU $50.00 OR MORE, AND YOU RETURN ITEMS CAUSING
YOUR COST TO FALL BELOW $50.00, YOUR REFUND WILL
HAVE THE POSTAL COSTS DEDUCTED FROM THE REFUND.
*Note: There are 2 addresses that are used for returns shipped directly to
Deep-Six. The one you would use will depend
on the product. Be aware of the proper address before shipping:
Address 1: Deep-Six Underwater Systems,
Inc. Address
2: Deep-Six Underwater Systems, Inc
14 Deerpath Dr
10259 Greentrail Dr N
New Paltz NY 12561-2811
Boynton Beach FL
33436-4407
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